Why Airlines Will Keep Overbooking, Even After United Incident

The Wall Street Journal  2017-04-28 10:37:37

In wake of the fallout from the passenger incident on United Airlines, Southwest Airlines is planning to stop overbooking flights by the end of June. But don?t expect other airlines to follow suit or for ...

Simon the rabbit, Corbyn?s bank holiday promise and happy times for McDonald?s

The Irish Times  2017-04-28 05:47:33

Planet Business: Angela Merkel, the web?s ?quality raters? and United Airlines? week

What all the recent United Airlines headlines may mean for travellers

The New Zealand Herald  2017-04-27 22:06:17

Now that the dust has almost settled from United Airlines' infamous passenger-expulsion incident, travellers are left with several important and largely unanswered questions about how this kerfuffle will ...

United reaches legal settlement with bumped passenger

Air Transport World  2017-04-27 20:34:00

Lawyers for David Dao?the passenger violently dragged off United Express flight 3411 nearly three weeks ago?announced April 27 an amicable settlement had been reached with United Airlines. read more

United Reaches Settlement With Passenger Dragged Off Flight

The Wall Street Journal  2017-04-27 20:28:02

United Airlines reached an agreement with David Dao, a Kentucky doctor who was forcibly pulled off a flight in Chicago earlier this month.

United and dragged passenger reach a settlement

CNN  2017-04-27 19:52:58

United Airlines just reached a settlement with Dr. David Dao, the passenger who was violently dragged off a flight earlier this month in an incident that created an firestorm for the company.

Statement from United Airlines Regarding Resolution with Dr. David Dao

PR Newswire  2017-04-27 19:23:00

CHICAGO, April 27, 2017 /PRNewswire/ -- We are pleased to report that United and Dr. Dao have reached an amicable resolution of the unfortunate incident that occurred aboard flight 3411. We look forward ...

United Airlines reaches settlement with dragged passenger

The New Zealand Herald  2017-04-27 19:21:32

The passenger dragged off a United Airlines flight has reached a confidential financial settlement with the airline, CNBC reports.Video of officials dragging Dr David Dao off a plane to allow air crew ...

United Airlines dragging report: 'Our review shows that many things went wrong that day'

The New Zealand Herald  2017-04-27 19:11:40

In a new report, United Airlines admits several mistakes were made before, during and after a man was violently dragged off a flight earlier this month, including calling in law enforcement to resolve ...

United Airlines makes major policy changes to regain customer trust

Air Transport World  2017-04-27 15:42:00

United Airlines is making a number of policy changes aimed at improving customer service and CEO Oscar Munoz has issued another public apology for the incident on flight 3411 in which a passenger was dragged ...

United Airlines overhauls customer services as fightback begins

Breaking Travel News  2017-04-27 07:31:07

United Airlines has announced ten changes to how it flies after weeks of bad publicity. The changes are the result of an examination of the airline?s procedures in the wake of the forced removal of passenger ...

United Airlines to offer up to $10,000 for forfeiting seat

BBC News  2017-04-27 05:53:35

Passengers will be given up to $10,000 if they volunteer to forfeit seats on overbooked flights.

The 10 things United is doing to avoid another dust-up, drag-out fiasco

CNN  2017-04-27 05:49:56

United Airlines really wants to avoid another customer service disaster. And make flying its airline better in the process.

United Airlines releases new customer policies

CNN  2017-04-27 05:15:42

Following a public relations crisis, United Airlines has released a ten-point action plan to "improve customer experience."

United to offer passengers up to $10,000 to surrender seats

Reuters  2017-04-27 05:06:57

NEW YORK (Reuters) - United Airlines said on Thursday it would offer passengers who volunteer to forfeit their seats on overbooked flights up to $10,000 as part of the carrier's efforts to repair the damage ...

United Airlines Announces Changes to Improve Customer Experience

PR Newswire  2017-04-27 05:04:00

CHICAGO, April 27, 2017 /PRNewswire/ -- United Airlines (UAL) today announced 10 substantial changes to how it flies, serves and respects its customers. The changes are the result of United's thorough ...

United Says Litany of Failures Led to Flight Fiasco

The Wall Street Journal  2017-04-27 05:01:04

A new report by United Airlines has concluded that a litany of failures in customer service, training and technology contributed to the forcible removal of a paying passenger earlier this month.

American pilots & flight attendants to get peer-standard pay raises

Air Transport World  2017-04-27 03:02:00

American Airlines is offering mid-term pay raises to its pilots and flight attendants so they are compensated in line with their peers at Delta Air Lines and United Airlines - a voluntary move almost unprecedented ...

United CEO tells senators flight 3411 ?will never happen again?

Air Transport World  2017-04-27 02:24:00

United Airlines? CEO has provided US lawmakers with a detailed account of events leading up to and during the incident that notoriously ended up with a passenger being brutally dragged off an aircraft ...

Pilot: The mystery of United's dead giant rabbit

CNN  2017-04-26 22:08:33

No doubt United Airlines has lost its sense of humor. The most fervent critics of the airline after the April 9 passenger-dragging fiasco on United Express Flight 3411 have also no doubt lost their sense ...